Order & General enquiries

For queries about an order or a purchase you can contact our Customer Services team

Contact your local sales representative

A list of local sales representatives who can help you find out information and help with enquiries

Find a local bookseller or distributor

Local sellers and suppliers of our learning and assessment products

Technical Support

Help using our products, platforms or services

Cambridge English Qualifications and Teaching Awards

Lost certificates, enquiries and appeals, special requirements and queries about Cambridge English Exams

Linguaskill

Resources for agents, clients and candidates, getting started, administering Linguaskill, help and troubleshooting

Cambridge English Skills Test

Test administration, user guides, results and results reports and support materials for candidates

IELTS

The world's most trusted English test

Cambridge One

For Help and Support using Cambridge One. Your home for digital learning.

English Shop

Teachers and students can buy digital-only products and eBooks in our English shop. Get help on buying, signing and delivery.

eSource

Getting started on e-Source, how to use e-Source and troubleshooting.

Write & Improve

Advice and answers from the Write & Improve team

Cambridge Dictionary

Dictionary resources including word lists, quizzes and grammar advice.

Contact customer services

If you’ve not found what you’re looking for you can fill out a form and we’ll get back to you as soon as we can.